Request Support | User Guide | FAQ Search | FAQ Index | Request Training

Redrock Software will answer your email request for technical support right away, by return email or telephone call. We strive to respond to all emails immediately and provide you with the support your center needs. Priority response goes to our Support Subscribers.

Step One:

We encourage you to first look in our FAQ Search for your desired question. We post all the support questions we receive into the FAQ.

Step Two:

If you are unable to locate your question within the FAQ, your next resource is the online User Guide. The User Guide provides information regarding each feature of SurveyTrac.

Last Step:

Finally, if you are still unable to locate the answer to your question, simply fill out the Support Request Form. You will receive a response via return email or telephone call right away.